Welcome to our website. By browsing and utilizing this website, you are indicating your agreement to abide by and be bound by the subsequent terms and conditions of use, which, in conjunction with our privacy policy, govern the relationship between you and Malta Tutors concerning this website. If you do not concur with any part of these terms and conditions, we kindly request that you refrain from using our website.

The term 'Malta Tutors' or 'us' or 'we' refers to the proprietor of the website. The term 'you' pertains to the user or viewer of our website.

Your use of this website is contingent upon the following terms and conditions:

The content contained within the pages of this website is intended for your general information and use exclusively. It is subject to alteration without advance notice.

This website may employ cookies for the purpose of monitoring browsing preferences.

Neither we, nor any third parties, provide any assurance or warranty regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials available on this website for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we explicitly disclaim liability for any such inaccuracies or errors, to the maximum extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, and it is your responsibility to ensure that any products, services, or information available through this website meet your particular requirements.

The content on this website includes material that is either owned by or licensed to us. This material encompasses, but is not limited to, the design, layout, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which is an integral part of these terms and conditions.

Any trademarks presented on this website, which are not the property of, or licensed to, the operator, are duly acknowledged on the website.

Unauthorized usage of this website may give rise to a claim for damages and/or constitute a criminal offense.

Periodically, this website may incorporate links to other websites. These links are included for your convenience to provide supplementary information. Their presence does not imply an endorsement by us, and we do not assume responsibility for the content of the linked website(s).

For Students/Parents:

You possess the right to withdraw from any tuition slots by sending an email to [email protected] within 14 days of submitting an online or manual application form, without the necessity of specifying any reason. It is important to note that text messages, Facebook messages, or simple phone calls will not be regarded as valid withdrawals. Once the 14-day period expires, withdrawals will no longer be possible, and the subsequent terms and conditions will apply:

Furthermore, if you have chosen to commence tuition slots before the 14-day period, you acknowledge that you forfeit your right of withdrawal for lessons already provided during this timeframe.

To cancel or reschedule booked Malta Tutors slots, you must notify us at least 48 hours before the scheduled lesson by sending an email to [email protected]. Such rescheduled Malta Tutors slots will be coordinated for a mutually convenient date and time within the same week or the following week. In the event of sudden illness before a homework club slot, you must provide a scanned medical certificate to [email protected] to reschedule the lesson to another date or time. In the case of one-to-one homework club slots, they will be substituted with a Skype homework club slot. Please be aware that text messages, Facebook messages, or simple phone calls are not considered valid for cancellations. Failure to follow the specified procedure will result in the invoicing of any unattended homework club slots, which must be settled. Additionally, any extra homework club slots requested by a student outside the normal set cannot be canceled.

For classes with an indefinite end date, should you intend to terminate all Malta Tutors slots for any reason, you must notify us at least 3 weeks in advance by sending an email to [email protected]. Please be aware that text messages, Facebook messages, or simple phone calls are not considered valid for termination requests. You are also obligated to pay for any lessons within those three weeks, whether you attend or not.

3.1 Failure to settle payment within 10 working days from the due date of the invoice, whether it pertains to a lesson taken and not yet paid (at the teacher's discretion) or within the 3 weeks of notification, will incur an additional EUR 25 administration fee. The student/parent will be notified via email.

3.2 Failure to settle payment within 20 working days from the due date of the invoice, whether it pertains to a lesson taken and not yet paid (at the teacher's discretion) or within the 3 weeks of notification, will incur an additional EUR 50 administration fee. The student/parent will be notified via email.

3.3 Failure to settle payment within 30 working days from the due date of the invoice, whether it pertains to a lesson taken and not yet paid (at the teacher's discretion) or within the 3 weeks of notification, will incur an 8% interest charge on the amount due.

Any refund requested due to cancellation or termination will be subject to a 50% surcharge on the refunded amount or EUR 500, whichever is the lower value, retained by Malta Tutors. This amount covers registration, in addition to the deduction of any bank fees incurred for bank transfers. Please note that this amount cannot be converted into tuition credit. In cases where students have received notes as part of their full package, €75 will be retained to cover the cost of these notes.

For Classes with a Definite End Date:

No refunds will be provided for classes or courses booked and paid for that have a definite end date of 5 months or less, regardless of whether these classes are attended or not. If sessions have not been paid for yet, the payment will be due until the end of the course.
For Business Classes:

No refunds will be offered for classes or courses booked and paid for business professionals, including Excel for business, Data Science for business, English for business, Maltese for business, whether these classes are attended or not. These courses are those with a specific start and end date, as specified on the invoice.
For Specific Classes:

There are no refunds for classes or courses booked and paid for business professionals, including English for foreigners, Maltese for foreigners, whether these classes are attended or not. These courses have a definite start and end date, as specified on the invoice.

In the event that schools must close or in-person interactions are not allowed, any services scheduled will be conducted online.

Failure to make payment for the next set of lessons by the last paid day of tuition will result in no lessons being provided. The student will be asked to return home, in the case of in-person lessons, unless a cancellation email has been sent at least 8 hours before the lesson and payment for such cancellation has been made at the beginning of the lesson.

Payments are to be made according to the following dates:

Summer sessions: between June 1st and September 21st
Winter sessions 1st Semester: between September 22nd and February 27th
Winter sessions 2nd Semester: between February 28th and June 19th
To apply and book courses, you must do so at least 48 hours before your desired lesson or session start. Online payments must be made 24 hours before the session begins. Failure to make the payment on time will not confirm the rescheduled session. In the case of one-on-one sessions, the student will begin in the following session. Failure to make the payment will result in the cancellation of the application and booking. Any payment must be accompanied by proof of payment sent via email.

Online Lessons:

Online lessons cannot be recorded by either the tutor or the student unless both parties have been notified in writing. The recording and dissemination (or non-dissemination) of lessons will result in appropriate legal action.

Public holidays are not included unless specifically stated or requested.

Your use of this website and any disputes arising from such use are subject to the laws of Malta.